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Welcome to the 10th Annual Library Marketing and Communications Conference!
Wednesday November 13, 2024 10:00am - 11:00am CST
This session provides insights into managing sensitive community topics such as drag story time events, emphasizing effective communication strategies and community engagement. Participants will learn how to maintain respectful and constructive dialogues, handle diverse community feedback, and keep their sanity intact while navigating these 'lightning rod' discussions. Through a focus on inclusivity and understanding, the presentation aims to equip attendees with the skills to foster community cohesion and handle controversial topics with confidence.
Speakers
avatar for Michal Utko

Michal Utko

Director of Marketing and Communications, Okanagan Regional Library
Michal Utko has dedicated over seven years to branding, marketing, and communication at the Okanagan Regional Library. Previously, he managed and collaborated at marketing agencies, working with brands such as Volvo, Jaguar, and Mitsubishi. Passionate about design and architecture... Read More →
Wednesday November 13, 2024 10:00am - 11:00am CST
Grand GH

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