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Welcome to the 10th Annual Library Marketing and Communications Conference!

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Thursday, November 14
 

10:00am CST

Email Essentials: Increasing Patron Engagement through Marketing
Thursday November 14, 2024 10:00am - 11:00am CST
In the past, Rochester Hills Public Library’s email campaigns mainly consisted of one big news piece followed by a wall of event promotions. Recognizing that the majority of our patron base rely on email communication for library news, we decided that it was time for a refresh. Over the course of a year, our small but mighty team has transformed our email marketing by implementing audience segmentation, refreshing our templates with eye-catching designs, and employing cross-platform messaging utilizing Vega Promote.

In this presentation, we'll guide you through our journey of creating a monthly newsletter from drafting to delivery. We'll share valuable insights into effective communication and design practices, ensuring that your email messaging serves both your library's objectives and the unique interests of your patrons.
Speakers
avatar for Michele Dimond

Michele Dimond

Marketing Coordinator, Rochester Hills Public Library
Michele Dimond is the marketing coordinator for Rochester Hills Public Library in Rochester Hills, Michigan. Michele has a background in graphic design and marketing, working in the realms of non-profit and education before making her way into library services two years ago. As a... Read More →
avatar for Taylor Fisher

Taylor Fisher

Senior Product Manager, Clarivate
Taylor Fisher is a Senior Product Manager at Clarivate. Taylor is one of many product team leadersresponsible for delivering library specific solutions that provide intuitive and exciting library experiences topatrons, staff and donors. Her primary focus is on Vega Promote and Vega... Read More →
Thursday November 14, 2024 10:00am - 11:00am CST
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11:15am CST

Elevating Library Milestones: From Concrete to Community - The Robarts Library 50th Anniversary Journey
Thursday November 14, 2024 11:15am - 12:15pm CST
Join us as we delve into our year-long celebration of the Robarts Library's 50th anniversary. We'll share the story of how we transformed a restricted-access, brutalist building perceived as closed-off and daunting into a warm and inviting opportunity for community engagement. From curating an exhibition and launching an immersive microsite, to hosting engaging events and leveraging social media, we'll reveal our strategies for maximizing impact with limited resources. Discover how archivists, librarians, and staff collaborated to elevate this milestone and engage with students and alumni around the globe, and leave with practical insights to apply in your local context.
Speakers
avatar for Larysa Woloszansky

Larysa Woloszansky

Director of Library Communications, University of Toronto Libraries
Larysa Wolosznaksy is a visionary leader with a deep-seated passion for storytelling and empowering others. As the Director of Library Communications at the University of Toronto Libraries, she oversees all communication aspects across UTL's 40 libraries, driving initiatives that... Read More →
Thursday November 14, 2024 11:15am - 12:15pm CST
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1:30pm CST

From Brand Guides to Wayfinding and Websites: Creating Consistent Customer Experiences
Thursday November 14, 2024 1:30pm - 2:30pm CST
Is your library wallpapered in signs and flyers that are meant to be helpful but are a confusing hodgepodge? Does your website need an update? Have you been thinking about creating a brand guide but don’t know where to start? This session is for you! Learn how one library updated its brand guide (including a new primary and secondary color palette, designated fonts, and design and photography guidelines) then used it for a systemwide wayfinding and signage project and web redesign project. The result? A consistent experience for customers, whether visiting online or in person.
Speakers
avatar for Christie Lassen

Christie Lassen

Director of Communications and External Affairs, Howard County Library System
With more than 25 years’ experience in communications, Christie Lassen brings a wealth of experience spanning various types of organizations. She is a graduate of Leadership Howard County and a member of various local boards and committees where she contributes her expertise in... Read More →
avatar for Kristen Blount

Kristen Blount

Senior Graphic Designer, Howard County Library System
Kristen Blount (she/her) is the Senior Graphic Designer for Howard County Library System (Maryland). With 20+ years of experience, she is responsible for all print materials, including a bi-monthly news and events magazine, the annual report, and summer reading games and collateral... Read More →
Thursday November 14, 2024 1:30pm - 2:30pm CST
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3:00pm CST

Newsletter Networks Past & Present: Information & Resource Sharing in a Consortial Context
Thursday November 14, 2024 3:00pm - 4:00pm CST
In a consortial environment and a short-form content world, how can we ensure that long-form communications meet the mark for librarian engagement, relevance, and reach?

The Scholars Portal Newsletter is a triannual publication dedicated to resource sharing and collaboration in library services across the 21 member institutions of the Ontario Council of University Libraries (OCUL).

Working closely with Cait McKinney’s writing on feminist lesbian newsletter networks of the 1970s-1990s in Information Activism, this presentation will discuss how priorities of research newsletter networks from the past can inform successful long-form, community-based communication strategies in library resource sharing today.
Speakers
avatar for Gabrielle Crowley

Gabrielle Crowley

Client Services Librarian, Scholars Portal, Ontario Council of University Libraries
Gabrielle Crowley is the Client Services Librarian at Scholars Portal - the service arm of the Ontario Council of University Libraries. She is responsible for consortial information sharing about Scholars Portal services through library communications, documentation, research support... Read More →
Thursday November 14, 2024 3:00pm - 4:00pm CST
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